What It Is
Hotels.com is one of the world's largest online travel agencies for accommodation, operating as a brand within Expedia Group. It provides travelers access to hundreds of thousands of properties globally — hotels, apartments, vacation rentals, and more — with competitive pricing and a rewards program. The One Key loyalty program unifies Hotels.com, Expedia, and Vrbo into a single earn-and-redeem experience.
Who It Serves and How to Connect
Hotels.com serves a broad global audience of leisure and business travelers. For property managers and hoteliers, listing on Hotels.com means distribution across the full Expedia Group ecosystem. Properties can connect via the Expedia Partner Central extranet or through a certified channel manager, enabling real-time rate and availability updates across all Expedia Group platforms simultaneously.
Specialty
As part of Expedia Group — which holds roughly 11–12% of the global online hotel booking market — Hotels.com offers properties significant reach, particularly in North America and Europe. Its loyalty program and promotional tools (such as Member Deals) help drive conversion among repeat travelers.